BEE2EZ Platform Privacy Policy

Your privacy is extremely important to us at BEE2EZ. This Privacy Policy describes how BEE2EZ ("we", "our", or "the Platform") collects, uses, stores, discloses, and protects your personal information and the data you provide to us when using our marketing management platform.

By using BEE2EZ, you agree to the collection and use of your information as described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the BEE2EZ Platform.

1. Who Are We?

BEE2EZ is a marketing management platform that automates social media posts, offers lead management, and content creation tools (including AI). Our goal is to help businesses optimize their digital marketing strategies.

2. Information We Collect

We collect different types of information to provide and improve our services.

2.1. Information Provided by You

  • Registration and Account Data: When you create an account on BEE2EZ, we collect information such as your full name, email address, phone number, and password. For business identification, we request data such as company name, VAT/NIPC, address, and business contact information. This data is essential for creating and maintaining your account and for providing our services.
  • Payment Information: When you purchase a paid plan, we collect the necessary information to process transactions, such as your credit/debit card details. We use Stripe as our payment processor, and your payment information is processed directly by them, in accordance with PCI-DSS security standards. We do not directly store your full card details.
  • Social Media Information: When you connect your social media accounts (Facebook, Instagram, Twitter, LinkedIn, etc.) to BEE2EZ, you authorize us to access certain information on those platforms (e.g., username, page identifiers, publishing permissions, engagement metrics). The exact information we access depends on the permissions you grant us and the APIs of the social networks themselves.
  • User Content: We store the content you create, schedule, and publish through the platform (texts, images, videos, etc.). This includes AI-generated content that you review and approve.
  • Support Information: If you contact our customer support, we may collect information you provide during the interaction to resolve your questions or issues.

2.2. Information Collected Automatically

  • Usage Data: We automatically collect information about how you interact with our platform. This includes IP address, browser type, pages visited, time spent on pages, clicks, access dates/times, URL referrals, and device data (device type, operating system). We use Google Analytics to help us better understand user behavior and optimize the platform.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to monitor activity on our Platform and store certain information. Cookies are small data files stored on your device. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Platform may not function properly.

2.3. Third-Party Information

We may receive information about you from third parties, such as service providers and partners, to the extent that such information is relevant to providing our services or improving the user experience.

3. How We Use Your Information

  • To Provide and Maintain Our Services
  • To Manage Your Subscription and Payments
  • To Personalize Your Experience
  • For Communication
  • For Analysis and Improvement
  • For Security
  • To Comply with Legal Obligations

4. How Your Information Is Shared

  • With Service Providers
  • With Social Networks
  • For Legal Compliance and Protection
  • In Business Transfers
  • With Your Consent

5. Your Data Protection Rights (GDPR)

  • Right of Access
  • Right to Rectification
  • Right to Erasure ("Right to Be Forgotten")
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object
  • Right to Withdraw Consent
  • Right to Lodge a Complaint

To exercise any of these rights, please contact us using the details provided in the "Contact" section.

6. Data Security

The security of your information is a priority for us. We employ appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, restricted data access, and internal security procedures. However, remember that no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Links to Other Sites

Our Platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children and Adolescents

BEE2EZ is not intended for individuals under 18 years of age. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from minors without parental consent verification, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page and will take effect immediately upon publication. The "Last Updated" date at the top of this policy will be revised. We recommend that you review this Privacy Policy periodically for any changes. Continued use of the Platform after any modifications are posted constitutes your acceptance of the new terms.

11. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: contact@bee2ez.com
  • Address: Rua Cidade de Córdova, 2 A, 2610-038 Alfragide | Portugal